Application Hosting
Universal Housing ASP
Your computer systems are becoming so complex that you begin to wonder if your business exists to manage housing or IT. That's why Comino Connect is a crucial component of Universal Housing, enabling you to look after your housing stock, whilst we look after your technology.
Comino Connect ASP Service offers reliability, affordability and peace of mind.
Under the Universal Housing ASP (Application Service Provision) Service, Comino Connect hosts your Universal Housing application at its Secure Server Centre in Dorking.
Comino Connects Secure Server Centre
Comino Connect’s Server Centre has both commercial and functional benefits. With 24 hour service monitoring, the Server Centre has on-site technical support staff and the highest level of system availability.
Comino Connect’s Server Hosting provides a fully managed service, specifically designed for customers with web-enabled applications. Comino Connect supply as standard:
- resilient high performance Internet connectivity
- 24 hr automatic service monitoring
- full UPS power resilience with diesel generator backup
- full on site technical support
YYour users have 24 hour access to the application via a non-contended, fixed link leased line - at an affordable cost.
Costs are based on a single, all-inclusive, fixed monthly fee over an agreed contract period. Server hardware and maintenance, leased line rental, operating system licensing and support, application software licensing and support, system administration and housekeeping are all included.
This clearly defined cost per user enables Housing providers working to tight financial controls to have inexpensive access to sophisticated applications running on a robust, secure, scaleable platform - without up-front investment. With office space at a premium, floor area and physical environment for your hardware are no longer decision factors.
Typically, the service covers:-
Reliable server hardware and rapid response maintenance
Provision of server hardware of a suitable specification to support the application, transaction volumes and user numbers required. This ensures a reduced capital expenditure for hardware and improved flexibility for growth of your business. Our hardware is built to be robust and is always fitted with UPS and generator backup systems for added resilience.
Maintenance of the server is included under a guaranteed four-hour response service as standard. Hardware engineers are always available on site at the Server Centre, enabling rapid response to a system problem.
A simple, cost effective approach to software licensing and support
Licensing and support for your housing management applications and Operating Systems are packaged into our single charge. Comino Connect support staff have instant access to ASP servers enabling the provision of prompt, reliable application support when you need it most. Comino Connect technical support staff ensure that hardware and operating software are perfectly tuned to deliver optimum performance.
Specialist attention to System Administration and Housekeeping
Our technical specialists deal with every aspect of system administration on your server. This includes regular and effective backups of your housing management data.
Cost effective access to email and the Internet
You may also choose to access one of our Connect Internet services, making optimum use of the leased line facility.
With the Universal Housing ASP service, you can be confident that your system is being managed to the highest standards and your valuable data is secure.
